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» What are the costs involved in hiring one virtual employee? |
The cost depends upon the skill sets, experience and expertise you provide us with are the decisive matters for cost fixtures. The cost would vary from USD 899 per month onwards. |
» What is your charging method? |
It is a pre-paid method we work upon. You just present the first month's invoice before the employee resumes office. |
» What are the Tax related and Legal liabilities behind hiring a Virtual Employee? |
Legally VEII employs your employee. Therefore, you need not bother about employment related and Legal liabilities or any insurance coverages. Legally you are buying a service including an employee, management services, technical support, etc. |
» Is there any Start Up Fee? |
No. You are charged nothing until you decide to employ an employee. We are, however, legally liable for all employees’ salaries. Therefore, the employee starts functioning only after the payments from your end are received for the first month as per the company policy.
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» Are there any other hidden costs? Does $699 per month cover all costs? |
There are NO hidden costs and $895 per month will cover the cost of everything e.g. employee's salary, office space, PC, internet connection, software, US telephone etc. |
» How can you provide employees at such low cost? |
Virtual Employee online is an outsourcing company based in India. The basic employee cost in India is much lower as compared to other countries. In spite of the poverty and low per head salary in India, it contains a huge talent pool. Just name it and you have educated, expert and efficient professionals available in each and every field. VEII will explore this talent pool for you and will provide you quality professionals at unbelievably low Indian prices.
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» What is the normal time-frame of a contract? |
We aim at working for at least 12 months with our clients. Eventually, our clients mostly always wish to support our association for years rather than month. |
» What is the outcome of a smaller contract vs. a twelve month contract? |
You should be reasonably certain to carry on for at least six months. Still, you may provide us with a four weeks notice as per the change in any circumstantial facet. |
» What are the billing cycle / payment terms? |
Clients are invoiced every month in advance and payments are made by 15th of each month. |
» How quickly can resources for a requirement be provided? |
It is our duty to meet your requirements at the earliest. We can provide you with the resources immediately for screening and interview. After selection the resource can be made available to you within a 2 week lead time. In case of any urgent requirement, we can work further to minimize the time. |
» What are your areas of expertise within Virtual Employee services? |
CLICK HERE. |
» What do we need to provide you for hiring a virtual employee? |
You are supposed to provide us with the nature of the job requirements, skill sets and overall profile you are looking for. |
» What are the necessary steps for hiring an employee? |
For the new hiring, you have to provide job description covering qualifications, skill set, tenure of experience, job responsibilities and profile, area covered and looking for, shift routines, and position requirements to us for screening, short listing and sending you back their resumes free of any service charges. The 1-2 week time taken by us keeps changing depending upon your requirements. |
» Do I have the right to screen candidates and conduct interviews for their selection? |
Yes. You shall be screening and reviewing the resumes and later on interviewing and selecting the suitable candidates. You may put the candidate through several lines of tests. You can conduct such examinations through any means of correspondence such as internet, telephone etc. |
» What is the ease of monitoring and communicating with the virtual employee? |
The employee selected by you after screening and interviews will possess a local USA phone number where you can interact with him/her and he/she will reciprocate accordingly any where in USA/Canada at no extra cost. You possess complete access to the employees' PC from anywhere in the world by just using your web browser. |
» How does my employee work with me? |
It entirely depends upon your discretion. We shall provide the hardware and infrastructure to your employee from India. The usage of all the available sources, including employee, hardware and infrastructure solely depends upon your discretion. You can handle your employee as per your requirements. |
» What is the communication link between me and my employee? |
We provide your employee with a telephone with a local number of your country. You, therefore, can contact him through telephone, e-mailing him periodically, sending instant messengers, or video conferencing and/or Skype. |
» How can I monitor my employee’s efficiency and working? |
Your employee is monitored and supervised by our managers all the time. You can also monitor his working through web cams, remote login software, phone, and instant messenger. Furthermore, the outcome of the performance of your employee's working can depict his actual working style.
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» How do you monitor my employees work output? |
We do not monitor your employees work output. We monitor your employees' attendance, ensure they are present at their work station, working professionally, in accordance with all of your instructions and are facilitated with everything they need to work efficiently and remotely. We do not, however, monitor their daily work output and progress. The employees' work is monitored and supervised by you, the client.
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» Once I decide to hire an employee, what are the prerequisites for his starting working for my organization? |
You have to provide to us the following in advance before the employment of a new employee commences
a) Payment and receipt of the first month's invoice including charges for 9 days notice period.
b) Receipt of the signed contractual documents.
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» Can I hire an employee of my own choice? |
Definitely. We will shortlist and interview many candidates and select the best of them for your employment needs. We will send you the resumes and cost analysis of these candidates. You can then personally interview these selected candidates and hire the one of your choice matching your job requirements. |
» What is the procedure for any non-disclosure agreement (NDA)? |
This remains one of the sole parts of the standard agreement. We have a provision of signing of NDAs with all our clients. |
» Are there any sample works available? |
Yes.
You may email us with your request for any such samples.
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» Are there any testimonials or referrals available? |
Yes.
You may again post such a request for any endorsements.
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» How can I monitor the progress of my projects? |
We follow the procedure & process as set by the client. |
» What is the employee strength of your company? |
We have a team of 100 plus employee with World Class, State of the Art Facility in India's most preferred IT Destination in Chandigarh, India (160 miles from New Delhi) |
» Will a Virtual Employee work for anyone else apart from us? |
No, your team will be dedicated to your organization and will not work for any other customers' projects -They are solely for your full time, they are your Virtual Employees. |
» What is the weekly working schedule of my employee on projects? |
Your employee will be working for 40 hours per week or as per, the working hour / day set by the client. |
» What is your Confidential and Secret Information Protection Policy? |
Various methods are designed to protect the secrecy of your business profiles. You may contact, discuss and plan with us for secrecy issues from time to time. The methods include:
A. Whole data is stored in your server in your office. The employee has access to the data at working times only and not on his PC.
B. Our servers can store the data and nothing can subsequently be saved on the employee's PC. C. CD-ROM Drives, USB ports, printers, etc., are prohibited from employee's PC banning all types of copying or duplicating. D. Various softwares are installed to monitor your employee's working and may further prevent them from either copying, eliminating data etc.
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» Is Part-Time basis hiring also available? |
Employees can be hired to work for four hours a day or in a changing mode as per the requirements. |
» Do the intellectual property and ownership of work rights prevail with my company? |
Our contract also elaborates it. |
» What is “Notice Period”? |
Notice period means the candidate's availability, payment receipts, and signing of contracts. Notice Period activates only after payments of funds and contract signing.
For instance, if a candidate has a one week notice period and the payment and contract is received on the 1st of January, the candidate's one week notice period will then become active and the candidate will start work on the 8th of January.
Notice Period of every individual candidate is enclosed with his resume by us.
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» What is the assurance of hiring the right candidate for the position? |
It is a dual screening procedure deciding the selection of perfect candidate. We initially interview and screen the candidate to match your job requirements before forwarding the best one to you. Then you have ample options of screening, testing and interviewing the candidates making the selection to the utmost perfection. You may stop our services if you feel any lack of qualification. Therefore, your confidence in right candidate and in our services keeps the chain intact.
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» What should I do if I or my employee has any problem? |
Our customer service department is open 24 hours a day, five days a week. Simply communicate us your problem via e-mail (sales@virtualemployeeinindia.com) or phone ______________. Our managers are present 24 hours a day to resolve any of your problems.
Our managers keep on monitoring your employee working all time. They may contact the manager or HR department in time of any problems.
We are present at all times to resolve any issues, and thereby ensures that the whole outsourcing process is a success.
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» What are the chances of my employee leaving? |
Competitive salaries and pleasant, official environment leave a candidate with a very minimal options and desire for leaving the job. However, we cannot guarantee that your employee will not leave unexpectedly.
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» Can I visit India or train my employee? |
Though we are an extension of your office in India, still the doors are open to visit, watch or train your employee at any time. |
» Can I come to India to interview candidates? |
Yes, your screening is most welcome. |
» Can my employee come to my country for training? |
Yes. |
» What are the consequences of non-satisfactory performance of my employee? |
In case of complete failure of performance of employee, we shall refund you completely. If the employee's satisfactory work does not match your criteria, we shall charge on a pro-rata basis. The outstanding amount shall be paid to you. However, the time-frame of such a complaint shall also be decisive. We have to be informed of such cases at the earliest. If the employee has served your company for a reasonable period and no such complaints have been made by you either, we cannot call into question the ability of the employee or implement the above measures. In such a scenario, the applicable notice (9 days/half a month, whichever notice period is opted at the time of making the first payment) would be required to terminate our services.
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» Can I offer incentives / bonuses to my employee? |
Yes.
Any incentives you offer will be completely passed on to your employee. We do not take any percentage from bonuses. However, such perks pass through us.
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» Can I bring the employee I hire to my country on a short term basis for training or even on a long term basis on a working visa? |
Yes. However, if this may require inclusion of additional clauses to the contract, ypu'll have to speak to a manager if you would like to bring your employee on shore. |
» Are employees proficient in English available? |
Yes.
With approximately 350 million English speakers, India is one of the largest English-speaking nations in the world. English has been taught to students at school at an early age. Furthermore, English is widely used throughout the country, e.g., in the legal system, television, road signs, corporate world, real estate business, etc. One of the primary factors behind India being the number one outsourcing destination is India's proficiency in English.
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» Is a trial with an employee possible? |
It depends upon the circumstantial scenario of each individual. The prime factor remains the availability of an employee in house matching your J.D. requirements. You may further request to speak to a manager in this regard. |
» Do you offer competitive salaries to the employees? |
We definitely recognize and accept that for successful outsourcing, all the parties concerned must benefit. If your employee is unhappy, it will affect your work and in turn lead you to stop carrying on with the employee.
Furthermore, many employees leave their present jobs to join us. This illustrates the fact that we offer competitive salaries.
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» What is the leaves and holiday policy? |
Under the Indian law, 3 national holidays, minimum seven days casual leave and 14 days sick leave is provided to employees. You can set more holidays as per your HR Policy. |
» What part of India are you located in? |
In Chandigarh (165 miles from New Delhi, Capital of India). |
» If I hire more than one employee can they sit and work together? |
Yes. |
» If I hire more than one employee/several employees, can I get a discount? |
Yes. |
» Can a replacement against any of my sick or absent employee be made? |
No.
We provide you with a long-term dedicated employee and not with a variety of employees. Hence, it is not possible to cover the odd absence by an employee.
If, however, your employee requires a substantial time off work, we can replace the employee.
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» Can my employee be equipped with additional hardware/software to that already provided? |
Commonly used software can generally be provided to your employee. For instance, if you require your employee to have two monitors or a Macintosh PC this can be accommodated. An iPhone for an iPhone programmer, for instance, can not however be accommodated free of cost. Providing your employee with additional hardware/software is solely dependent upon what additional hardware/software is required. Please speak with one of our managers to see if your additional requirements can be met free of any additional charge. |
» I do not require a long-term dedicated employee but want to outsource a project. Is this possible? |
Yes. |